Pricing to fit your team’s needs.
Our pricing model fits projects large and small, long-term and short-term. Contact us to inquire about purchasing multiple subscriptions.
Monthly Plan
Pay as you go, cancel anytime- Renews every month
Bi-Annual Plan
Purchase at a discounted rate- Equates to $66.67/user/month
How much does the app cost?
Our pricing is designed to be simple and transparent. A month-to-month BioApp subscription costs $74.99 per user, charged every month until you pause or cancel your subscription. If you intend to use the app over an extended period of time, you can purchase a six-month subscription for a discounted price of $66.67/user/month.
How do I purchase a subscription?
There are several options to purchase a subscription. The easiest method is to open BioApp, register or log in to your account, and then choose one of the purchase options when prompted. This will carry out the transaction through the Apple Store or the Google Play Store, respective to the type of device you are accessing the app through.
What if I need to purchase multiple subscriptions for my company?
We can coordinate customized invoices to simplify the process of purchasing multiple subscriptions at once. Contact help@bioapp.us to inquire about this service.
How do I cancel a subscription?
This process will be different depending on the platform you purchased the subscription through. Click here for Apple Store instructions, or click here for Google Play Store instructions.
What benefits do I get with a subscription?
As long as you have an active subscription, you have unlimited access to all features in the app. You may collect, modify, upload, and download any number data forms. There are no limits on the number of photos you can attach to data forms, and there are no costs beyond the flat monthly subscription.
I canceled my subscription but was still billed by the app store.
If you are billed after canceling a subscription, you can request a refund through the Apple Store (instructions here) or through the Google Play Store (instructions here). These may be time-sensitive, and if you cannot resolve purchase issues through the app store support links, contact us at help@bioapp.us and our team will promptly address the issue.
Can I pause my subscription?
Yes! This is a common use case among our customers; we understand that wetland delineation work is often seasonal in nature, so we have designed BioApp’s pricing structure to effectively address this. If you are done using BioApp for the season, or if you simply have no more wetland delineation projects to work on for the time being, pause or cancel your subscription as outlined in the “How do I cancel a subscription?” FAQ item.
What happens to data if a subscription is paused/cancelled?
Your data will not be deleted from the cloud, so when you renew your subscription, you can pick up right where you left off. Please note that if you delete the app or clear its data, all of your un-uploaded data will be deleted.
An employee/coworker with an account is no longer with the company, what happens to their account?
BioApp account data is not deleted unless by explicit request by the account holder or the organization the account belongs to. Inactive employee accounts can still be kept in an organization to retain access to their collected data, or these data forms may be transferred from this account to another user.
Have more questions? Check out our Resources page for more information!
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